We Care About Your Privacy
We are committed to protecting your data and ensuring that our services meets your medical needs.
Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
- Personal Information: Full name, phone number, email address, and location data.
- Medical Information: Details you voluntarily provide to request ambulance services.
- Usage Data: Device information, app usage statistics, and crash logs.
2. How We Use Your Information
- To dispatch ambulances quickly and efficiently.
- To improve our app performance and user experience.
- To communicate with you regarding your requests.
3. Sharing of Information
We only share your information with:
- Authorized ambulance service providers and healthcare personnel.
- Third-party partners essential for app functionality (e.g., location services).
- Law enforcement when required by law.
4. Data Security
We implement strong security measures to protect your information, including encryption and secure data storage. However, no system is 100% secure.
5. Your Rights
You may request to view, update, or delete your personal information at any time by contacting our support team.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@aeromed.org.zm.
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